Join the best-of-breed IT teams in modernizing the way your organization operates. Using tools like Jira Service Management can enhance the velocity of your Dev, IT Ops, and business teams. Register for our webinar with Atlassian and Appfire to discover a new way of thinking about ITSM, where innovation and customer satisfaction take top priority.
Amp up your services. Amp up your ITSM.
Explained why organizations need to modernize processes
Paul is the Manager of Application Engineering, where he leads and assists his team in delivering quality technical services in implementations, migrations and support in the Atlassian space. Starting his journey with E7 in November 2021, Paul brings a great deal of enterprise technology experience with a strong passion for customer-facing support.
Before joining E7, Paul spent around 15 years at large organizations with a focus on Retail Technology, supporting everything from mass deployments across thousands of devices and users, new technology POCs, store openings, and Service Desk and Operations. Outside of work, Paul enjoys collecting vinyl records, attending Chicago Blackhawks games and quality time with his wife and two-year-old daughter.
Mark has been with E7 Solutions, an Atlassian Platinum partner, coming up on 5 years with over 25 years of experience in IT. He leads the delivery team as Service Delivery Director, which is responsible for the implementations of ITIL/ITSM solutions, server to cloud migrations and consulting and best practices focused on the Atlassian tools. Being ACP and ITIL certified, Mark is able to provide our clients industry-best solutions to solve complex problems.
Outside of work, he enjoys spending time with his family (wife and 3 kids), golf, snowmobiling, micro breweries, and being in northern Michigan.
Ryan is a Sr. Solution Engineer at Atlassian, specializing in ITSM. In his 20+ years of experience in the industry, Ryan has worked his way up from service desk engineer to running support, service desk and solution implementation teams at multiple organizations spanning the ITSM and ITOM markets. He enjoys helping organizations develop a strategy for improving their approaches to IT Service Management and Enterprise Service Management.
Faith is the Product Marketing Manager for Appfire's ITSM category of apps. She is passionate about finding the best solutions that allow teams to help their customers thrive with innovative solutions and processes.
Onder has worked in the IT industry for two decades and is currently a Senior Product Manager for Appfire. Onder is passionate about solving ITSM problems with innovative software solutions and thoughtful processes, and he holds ITIL Foundation Certificate in ITSM, Atlassian certifications in Agile Development with Jira Software and Jira Administration for Date Center and Server.
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