Atlassian Data Center Price Increase

Keeping our Clients Aware

On February 15, 2024, Atlassian will be increasing list pricing for their Data Center (DC) products. This article provides an overview of the changes that are coming.

What’s Impacted?

Data Center list prices are increasing on average by 5%-15% across for Jira Software, Jira Service Management, and Confluence, depending on the customer’s seating tier.

Key Takeaways

• Confluence & Jira Software, 5% increase (<=1000 users), 10% increase (1001-5000 users), and 15% increase (>5001 users).

• Jira Service Management, 5% increase (<=250 agents), 10% increase (251-1000 agents), and 15% increase (>1001 agents).

• The last date to quote before this cycle of price increase is Feb 14, 2024 PT.

• Atlassian quotes are valid for 30 days after creation. As a courtesy, we will extend all E7 created Data Center new or upgrade quotes created between Dec 16, 2023 through and including Feb 14, 2024 to Mar 14, 2024.

• Open quotes at the time of the pricing change can not be extended past Mar 14, 2024 PT

• The last valid date that this quote will run to is Mar 14, 2024 PT.

• The last day to pay this quote will be Mar 14, 2024 PT.

• The latest subscription start date you can request is Mar 14, 2024 PT.

• If a quote is edited on or after February 15, 2024 PT, then the entire quote will be recalculated to reflect the new list prices.

• If an existing quote expires or is deleted, and a new quote needs to be created on or after February 15, 2024 PT, the new quote will reflect the new list prices.

• You can renew your Data Center subscription for up to two years to lock-in current pricing if quoted prior to Feb 14, 2024 PT.

Why the Increase?

This price change reflects Atlassian’s continued investment in building powerful Data Center products for all teams and reflects Atlassian’s ongoing commitment to unify your teams on the Atlassian DC Platform, facilitating greater alignment and more efficient collaboration. A few of the investments they have made
in the last 12 months include:

• Updated VPAT for Section 508 compliance (Jira Software, Jira Service Management, Confluence) Updated Voluntary Product Accessibility Templates (VPAT) to review how the product addresses Section 508 of the U.S. Rehabilitation Act.

• Empty custom field configuration (Jira Software) Show or hide empty custom fields from an issue view.

• Auto-managed sprints (Jira Software) Save time by automatically setting sprint start and end dates.

• Site and space import/export improvements (Confluence) Giving admins better visibility and control over site and space import/export tasks when moving data between Confluence instances. Speed and reliability have also been improved.

• View inline comments in edit mode (Confluence) Provide users with an improved content creation flow by allowing them to view and resolve inline comments in the editor.

• Emoji experience (Confluence) Express yourself with improvements to the editor, beginning with the ability to easily select and insert newly inbuilt emojis. This will be followed in a subsequent release with support for your own custom emojis.

• Comments and attachments for approvals (Jira Service Management) Improvements to approval workflows allow users to leave a comment or add an attachment for the requestor when approval decisions are made, and for admins to configure whether comments are required for approved and/or declined requests.
  
  These are just a handful of the improvements that have been made within the past year, with many more in the works. Be sure to check out Atlassian’s Data Center Roadmap to see the latest and upcoming features they’re building into their Data Center products.

Server End-of-Life Reminder

Atlassian and Marketplace partners will no longer provide technical support, security updates, or bug fixes for vulnerabilities on server products or apps after February 15, 2024, at 12am PT.

Here to Help

We know this is a big change. E7 provides optimized pricing, a cohesive product strategy, and the services to get there and keep things running smoothly. We’re here to help.