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How to Maximize ITSM Incident Management with Jira Service Management
Dec 05, 2023Discover how JSM empowers Incident Management teams with swift agent response, effective collaboration, and efficient incident resolution.
Service Management -
Migrating to Atlassian Cloud: Success Stories and Strategies
Nov 28, 2023This article explores three organizations that successfully completed an Atlassian Server to Cloud migration with E7 Solutions.
Guidance and Education -
Seamless Problem Management with Jira Service Management
Nov 14, 2023How JSM agents can seamlessly begin problem management with post-incident reviews and problem ticket investigations right from a recently closed incident.
Service Management -
Webinar On-Demand: The State of Cloud
Nov 08, 2023In this webinar, we will discuss the ramifications if you stay on Atlassian Server, and we'll discuss the main blockers for not going to cloud and what Atlassian is doing about it. Register now!
Guidance and Education -
How to Escalate Incidents With Speed in Jira Service Management
Nov 01, 2023This entry covers how to escalate incidents with JSM-embedded features built into every incident to instantly escalate in a number of ways
Service Management -
How to Guide: Part 2 - Linking Incidents to Jira Software
Oct 16, 2023Read on the learn how to connect your JSM issues to Jira Software to respond to major incidents in a timely manner is key to service restoration.
Service Management -
How to Guide: Part 1 - What is Incident Management in JSM
Oct 03, 2023Discover what is incident management and learn how JSM enhances it with self-service features, quick response tools, and Confluence runbooks.
Service Management -
E7’s Advisory Services: Strategic and Technical Guides
Oct 03, 2023E7’s Advisory Services are subscription-based engagements, designed to bridge the gap between Atlassian products and your business objectives.
Guidance and Education -
Why Use Atlassian Partners for Your Business?
Jul 25, 2023Why use Atlassian Partners? Partnering with an Atlassian Platinum Solution Partner like E7 Solutions can be a game-changer for your business.
Guidance and Education