Atlassian enablement

Adoption. Confidence. Capability. Enablement that moves beyond training courses to help your teams build on Atlassian, and evolve with it.

If these sound familiar, you've come to the right place.

We rolled out Jira. People are still using email for half the work it was supposed to replace.

We know Rovo and AI agents are coming. Our teams aren't ready to use them confidently.

Our admin is fielding the same questions over and over. We need to reduce that burden.

Different teams use Confluence totally differently. There's no shared practice.

Teams went through training. Three months later, nobody remembers how to do anything.

Adoption stalled after go-live. We're not seeing the ROI we expected.

Enablement that goes beyond training.

With E7's Atlassian enablement, you get more than a training course. You get a dedicated team committed to building lasting confidence and capability across your organization. We work in the context of your actual workflows, tools, and business challenges, not generic instruction disconnected from how your teams operate. So your people don't just learn how Atlassian works. They learn how to make it work for them.

Post-Implementation Adoption

We embed enablement directly into the go-live period, when teams are most ready to learn and most at risk of falling back to old habits.

  • Role-based enablement aligned to actual workflows
  • Hands-on sessions using your configured environment
  • Adoption measurement and gap analysis
  • Targeted reinforcement for roles lagging behind

We build deep platform expertise within your organization, so you have internal capability to configure, govern, and evolve Atlassian on your own.

  • Administrator certification preparation and hands-on practice
  • Platform governance and configuration best practices
  • Automation, workflow, and permissions design
  • Ongoing office hours and advisory support

We train service desk agents on JSM in the context of your service catalog, SLAs, and workflows, so they're productive on day one.

  • Agent workflow training with your configured JSM
  • Queue management, escalation, and SLA handling
  • Knowledge base integration and self-service setup
  • Customer portal and communication best practices

We enable teams adopting new ways of working (agile transitions, DevOps practices, product management methods), where Atlassian is the platform supporting the change.

  • Agile, Scrum, and Kanban practice adoption
  • Sprint planning, backlog management, and delivery cadence
  • Cross-team coordination and portfolio visibility
  • Ways-of-working transformation with Atlassian as enabler

We build team confidence around Atlassian's AI capabilities (Rovo, AI agents, automation), so your organization can deploy them safely and productively.

  • Rovo adoption planning and use case prioritization
  • AI agent configuration and confident usage
  • Knowledge graph utilization and governance
  • Change management for AI-augmented workflows

We design targeted enablement engagements for specific business challenges: knowledge gaps, adoption drop-offs, or emerging capabilities your team needs to master.

  • Targeted workshops for specific teams or challenges
  • Best practice reviews and course corrections
  • Emerging capability training (new Atlassian releases)
  • Post-training assessment and refinement recommendations

Our Atlassian enablement process.

Phase 1

Assess & Align

We start by understanding what your teams actually need. Through usage analysis, role interviews, and current-state assessment, we identify the real skill gaps and adoption barriers, not just the ones that show up in surveys. Clarity before curriculum.

Phase 2

Design & Personalize

We design enablement engagements around your configured environment, your actual workflows, and your team's roles. Generic content gets set aside. What's left is learning that maps directly to how your people work.

Phase 3

Deliver & Practice

We deliver enablement through interactive, hands-on sessions in your real environment, not demos or sandbox exercises. Teams practice with the tools they use every day, building muscle memory that lasts beyond the session.

Phase 4

Reinforce & Measure

We stay engaged after the initial enablement through office hours, adoption tracking, and targeted follow-up sessions for roles or teams that need more support. Your enablement investment compounds over time.

Case Study

Building confidence that scales across the business

P1FCU’s IT team had Jira but limited internal expertise. A previous partner left them without direction, and Brian Jennings, their IT Specialist, was solving problems alone. E7 shifted the dynamic with twice-weekly enablement sessions, ongoing advisory access, and hands-on guidance. Brian built deep platform capability, enabling P1FCU to expand Jira from IT into facilities, training, and business intelligence. Employees moved from email-based requests to self-service portals.

I can't begin to thank E7 enough for the support and opportunities to learn. They're great people to discuss problems with, brainstorm ideas, and just talk to in general.

Brian Jennings

IT Specialist, P1FCU

Expert support for the full Atlassian suite.

Assets
Bitbucket
Confluence
Customer Service Management
Align
Jira
Customer Service Management
Align
Jira
Assets
Bitbucket
Confluence

Why E7 for Atlassian enablement.

Most training partners deliver courses. We build capability. Because the point isn't whether your team sat through a session. It's whether they can confidently run your platform, adopt new capabilities, and keep evolving as Atlassian does. That's why we enable in the context of real work, stay engaged after the initial sessions, and measure adoption, not attendance. The difference shows up in teams who keep getting better, and platforms that keep delivering value because the people using them know how.

20

Years as a transformation partner

3x

Partner of the year

50+

Atlassian experts

Our thinking

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Understanding the need for Jira Training

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Successful Service Management Platform Migrations

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Let's build lasting capability.

Most teams we work with don’t need another training course. They need an enablement partner who understands their platform, their workflows, and their people—and sticks around to make sure learning turns into lasting capability. Let’s start with an honest conversation about where your teams are and what they need to move forward.

Start the conversation