AI agents, knowledge graphs, automation. Go beyond reactive support, and put the full power of the Atlassian platform behind your business with E7's managed services.
Our admin is doing heroic work. We just wish they had time to think past this week's fires.
We hear about AI agents and automation possibilities. We don't have capacity to even pilot them.
When leadership needs platform visibility, someone manually builds it. Every single time.
Teams request changes to fit how they work. We say yes. Then nothing happens for three months.
We know there's valuable knowledge trapped in our systems. We just don't have time to unlock it.
Our business pivoted last year. Our Jira instance still reflects how we worked in 2022.
With E7's managed services, you get more than a ticketing system. You get a dedicated team committed to keeping your platform stable, optimized, and evolving. So your team can move from now to next with new capabilities like AI agents, knowledge graphs, and automation.
We monitor your platform continuously so it stays stable, optimized, and ready for you to build on, not just maintained.
With expert management of workflows, permissions, apps, and governance, your platform runs smoothly and is always ready to scale.
We shape your platform roadmap around your priorities, and help you put new capabilities like AI and automation to work for your business.
When complex issues arise, we provide expert resolution so your team doesn't have to firefight.
Documentation and targeted training helps your team become more capable and self-sufficient over time.
We manage escalations, licensing, and renewals end-to-end, freeing your team to focus on unlocking new capabilities instead of vendor relationships.
Phase 1
We assess your instance(s), confirm goals, and define the governance model and delivery cadence that fits your organization.
Phase 2
Ongoing administration, optimization, and capability enhancements happen in predictable monthly rhythms, not crisis-driven sprints.
Phase 3
Quarterly reviews assess adoption, identify friction points, and shape the roadmap for the next quarter based on business priorities.
Phase 4
We bring you ideas from across our client base, track usage patterns, and guide decisions about when to scale, consolidate, or evolve.
Case Study
P1FCU’s IT team was managing their Jira environment alone after a previous partner provided little direction. The platform worked, but barely—and expanding it felt impossible. E7’s managed services changed that. Twice-weekly meetings with the E7 team meant they always had experts to brainstorm with. The platform expanded from IT to facilities, training, and business intelligence—and the IT team became a driver of new business outcomes.
It stopped feeling like we were managing Jira and started feeling like it was supporting us. That shift changed everything.
Brian Jennings
IT Specialist, P1FCU
Most Atlassian partners fix problems when they break. We work to make sure they don't break in the first place. And help you explore what's possible while we're at it. The difference shows up in client relationships that last years, not months. Because when teams love the experience of working with their platform and their partner, they build better outcomes and sustain them longer.
20
Years as a transformation partner
3x
Partner of the year
50+
Atlassian experts
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Most platform teams we work with know their Atlassian environment could do more. They just don’t have the bandwidth to unlock it. Let’s start with an honest conversation about where managed services could create capacity for your team.
